B Free Rewards FAQs

General Information

Q: What is the B Free Rewards Program?
A: The B Free Rewards Program is our online rewards program where you can earn points on purchases and redeem them for discounts and exclusive offers.

Q: How do I join?
A: Join for free by creating a customer account on our website.

Q: Is there a membership fee?
A: No, membership is completely free.

Earning Points

Q: How do I earn points?
A: Earn points by making online purchases. For every dollar spent (excluding clearance, shipping and return labels), you earn points based on your tier (Gold, Silver, or Bronze).

Q: Are there other ways to earn points?
A: Yes, you can earn points by:

  • Writing reviews (within the past 6 months, verified purchases only, limit 1 review reward per month):
    • Text Review: 500 points
    • Photo Review: 800 points
    • Video Review: 1000 points
  • Following us on socials: (once per lifetime)
    • Instagram: 50 points
    • Facebook:  50 points
    • TikTok:  50 points 
  • Referring friends:
    • Friend gets fixed amount of $10 Voucher
      after they make a purchase with a minimum spend of $50 (excludes clearance items)
    • Referrer gets 1500 points = $15 Value
  • Celebrating your birthday:
    • Earn 1500 points ($15 Value) once per year on your birthday.
      There is a 10 day blackout period from entering your birthday before you are eligible for a birthday reward.

Q: Can I earn points on discounted items?
A: Yes, but points are not earned on clearance items, exchanges, return shipping labels, or shipping fees.

Q: How long does it take for points to appear in my account?
A: Points can take up to 48 hours to be awarded after you complete the earning action.

Q: Do points expire?
A: Points expire after 365 days of inactivity. All points from refunded orders are canceled.

VIP Program

Q: What are the tiers in the VIP Program and how do I earn points in each?

  • Gold Tier: Spend $500+ in the last 365 days, earn 8 points per dollar.
  • Silver Tier: Spend $200-$499, earn 6 points per dollar.
  • Bronze Tier: Spend under $200, earn 4 points per dollar.

Redeeming Points

Q: How do I redeem points?
A: Points can be redeemed for vouchers directly from the Rewards Page. Make sure you are logged into your account. 

You can redeem points for vouchers with a minimum of 500 points ($5 value) and a maximum of 2000 points ($20 value) per voucher code. Only one code can be applied per transaction.

Q: What happens if I haven't used my voucher code?
A: If you have redeemed points for a voucher but haven't used it yet, you will find your voucher code in your email and in the Rewards Page Launcher. Redeemed vouchers will expire after 30 days if not used.

Q: Are there any restrictions on redeeming points?
A: Points cannot be redeemed on clearance items or put towards shipping. The rewards program is subject to change without notice.

Contact Us

For additional questions or concerns, click to message our customer service team. We’re here to help!